Every new Stanard & Associates' client can receive a copy of our publication, Effectively Managing the Survey Process. The manual provides a comprehensive overview of the entire survey process, from the preliminaries of determining survey objectives all the way through action planning. The specifics covered include communicating the survey process, how to feed back and clarify survey results and how to construct meaningful action plans. The manual also provides proposed agendas and forms for conducting efficient feedback and action planning sessions.

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