| The
most common evaluation of how well a company has acted on
results of a prior survey is to re-survey using the same questions
asked previously. Most companies conduct employee surveys
every 18 to 24 months but more and more are starting to conduct
them on a 12 month basis. This way, companies can quantify
the success of their efforts to make improvements in certain
areas identified from previous surveys.
For an
area identified as a high priority for action, a short survey
containing 10 to 20 items relating to that area can be conducted
3 to 9 months after an initiative has been implemented. This
way, the effectiveness of the initiative can be quickly gauged.
Of course,
the ultimate evaluation of how well a company has acted on
the results of a survey is to measure whether customer satisfaction,
operational efficiency and company profitability have improved.
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