| Stanard’s
report package contains all the information necessary to easily
interpret your survey responses. The report package starts
broad and then provides successive levels of detail to satisfy
the interest of any manager. We pride ourselves on providing
some of the clearest and most interpretable survey results
in the business. A report is comprised of the following components.
- The
Report at a Glance
provides an overall sense of how a particular group scored.
- The
Category Rank Report
provides results for all categories and ranks them from
least to most favorable.
- The
Category Report
compares a group’s scores on each survey category to one
or a number of referent groups (i.e., total company results
or norms).
- The
Detailed Report
provides responses to each item in the survey.
- The
Most Favorable
and Most Unfavorable
item reports allow you to get a quick idea of strengths
and opportunities for improvement.
- A Comment
Report provides typed comments sorted by survey category
and any other important company demographic (i.e., department),
as well as a table indicating the number of comments received
on each topic.
Laser-printed
black and white paper reports are typically provided, but
we have the capability to provide color reports and electronic
copies of the reports using Adobe
Acrobat Reader 4.0
(a common program used for reading electronically published
documents).Survey feedback meetings are usually conducted
for all groups participating in the survey effort. Typically,
these meetings closely resemble the executive feedback presentation
but are specific to individual subgroups. Feedback and clarification
meetings provide an opportunity to send a consistent message
about the findings of the employee opinion survey and send
a tangible message to employees that management is acting
on the data. These meetings also serve as a precursor to action
planning sessions by encouraging participants to think about
their respective work groups and possible avenues for improvement.
Most importantly, conducting the feedback/clarification meeting
in an open and honest manner builds trust between employees
and management by demonstrating a willingness to share important
information.While giving survey feedback, employees may have
comments or reactions to the results. This input can be useful
for clarifying the results. Once employees have received results
for their group, they should be given them a few days to consider
the results and the potential actions that can be taken to
improve in developmental areas. Then, the group is ready for
action planning. It
is important to keep in mind that if an organization has taken
the time to conduct the survey, it should also devote the
time to properly use the survey results. Employees will be
expecting to hear about the results of the survey and will
expect that improvements will be made based on the results.
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