| Many
human resource managers are starting to analyze survey data
in creative ways to provide direction over and above that
afforded through traditional action planning techniques. For
those who want to go beyond a summary of survey results, Stanard’s
staff of industrial and organizational psychologists can help
you understand your survey data at a deeper level. For instance,
we can help clients understand the relationship
between their employees’ attitudes and their customers’ attitudes,
identifying key drivers in the work environment having the
greatest impact on customer satisfaction. This has obvious
implications for the bottom line. We can also pinpoint specific
factors contributing to employees’ intent to leave the organization.
Organizations are finally realizing the potential of linking
their employees’ attitudes to important business outcomes.
With the proper guidance, your existing survey data can be
put to use in many meaningful ways.
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