| One
of the universal challenges facing manufacturing organizations
throughout the world is to harness the experience of employees
in the interest of continuous improvement and operational
efficiency. Reducing scrap, shortening cycle-time and ensuring
that employees are properly trained are issues that require
constant attention in manufacturing environments. The sheer
number of employees in any one plant often makes it difficult
to obtain systematic and unbiased input from the entire group
in any other way than through an employee survey. Stanard’s
employee opinion surveys serve as a basic communication tool,
one which keeps the lines of communication open throughout
all levels of the facility.
It is
important that managers and employees see eye-to-eye on a
company’s direction, policies and procedures and work processes.
If they don’t, the animosity that can result can be unproductive.
Stanard has found that more satisfied employees are less likely
to withdraw from the organization in one form or another.
For example, more satisfied employees are more likely to report
to work, more likely to stay with the company and more likely
to have harmonious relationship with co-workers and management.
From a
labor relations standpoint, monitoring all work groups to
determine if they are satisfied with their work environment
is an organizational imperative. For instance, it has been
documented that in unionized facilities, grievance filings
can be drastically reduced when employees perceive that management
is fair and treats them with respect and dignity.
Since
maintaining positive labor relations is particularly important
for manufacturing companies, Stanard provides added value
through its Labor
Relations Report that helps pinpoint the work groups requiring
immediate attention, and identifies some of the key issues
within the work group that could lead to labor unrest. These
labor reports comprise items that are key to maintaining effective
employees relations, such as managerial fairness, compensation
and workplace safety; then, a labor relations index score
is calculated for each work group. Proactive companies can
use this tool as another means to sustain and strengthen relations
with employees.
Stanard
& Associates, Inc. is proud to list many successful and
respect manufacturers, such as Accuride, Brown & Sharpe
Precision Manufacturing, Cooper Industries, Dana Corporation,
Federal-Mogul, Gates Rubber Company, General Instrument (now
Motorola), Sharp Electronics Corporation and Tenneco Automotive
in its client portfolio. Many of these clients have benefited
from last time/this time comparisons, which can be produced
once a company repeats the survey process.
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